Frequently Asked Questions
I have a food restriction/allergy, can you accommodate me?
Yes, we accommodate a variety of restrictions and allergies. Our food is made to order, and our ingredients are fresh and made in-house, which makes our ingredient lists more transparent.
Please see our allergy guidelines and allergy procedures on our nutrition page for more details.
Is the restaurant wheelchair accessible?
Is the restaurant family-friendly?
Yes, we have a baby changing station in the bathroom, high chairs and booster seats available for use.
We also have colouring activities and a small area with play toys for families. There are also board games and puzzles to play at your table.
Do I need to make a reservation?
You do not need to make a reservation. However, it is recommended that you call us to book a table so we can ensure your table is ready for you and you do not have to wait. Call us to book your reservation 250-427-0502.
Can you host larger events or parties?
Yes, we can facilitate groups of up to 35 people during the colder weather, while our patios are closed.
Once our two patios are open- in the warmer months, we can facilitate groups of up to 75 people.
Do you offer catering services?
We offer off-site catering and have all the catering equipment to set up at your venue. We have catered throughout the Columbia Valley.
We are a trusted and value-added catering company. Always do what we say we’re going to do and partner with our clients to create a menu that is delicious and works with your vision and budget.
Is your establishment dog-friendly?
We have our sidewalk patio that is dog-friendly. During the colder months, we will make exceptions to allow pets into the restaurant under certain circumstances.
Do you have a patio?
Yes, we have two warm-weather patios. A front sidewalk patio that is dog-friendly and a great spot on Thursday market nights to catch all the action. While our back patio is more private and feels like a getaway—Kimberley’s best-kept secret patio.
Do you provide wholesale pricing for retailers?
Yes, we provide wholesale pricing for local retailers looking to resell our premade meals. We sell fresh and frozen products.
Do you sell gift cards?
Yes, we do sell gift cards. You can load gift cards at the restaurant; however, if you are unable to make it there (for example, if you live in a different city). You can pay by credit card over the phone or e-transfer. We would then mail the gift card to you or to the recipient. Also, have the option to leave the card at the front till, for the recipient to pick up at the restaurant.
What are teff shells?
Teff is naturally gluten-free, making it a safe, nutrient-dense whole grain for those with celiac disease or gluten sensitivities, and it’s commonly used in breads, tortillas, porridges, and other dishes as a substitute for wheat.
